Repository of Research and Investigative Information

Repository of Research and Investigative Information

Baqiyatallah University of Medical Sciences

Identification and assessment of medical errors in the triage area of an educational hospital using the SHERPA technique in Iran

(2015) Identification and assessment of medical errors in the triage area of an educational hospital using the SHERPA technique in Iran. International Journal of Occupational Safety and Ergonomics. pp. 382-390. ISSN 1080-3548

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Abstract

Accidents caused by human error are prominent in the medical field. The present study identified medical errors in the emergency triage area by assessing the tasks of all healthcare workers employed in the triage area of an educational hospital in Tehran, Iran in 2014. Data were collected using the systematic human error reduction and prediction approach (SHERPA). The tasks and sub-tasks were determined and analyzed using hierarchical analysis and the errors were extracted. A total of 199 human errors were identified in the different tasks. The rate of error for action was 46.8, checking was 25.6, retrieval was 8.5, communication was 12.1 and selection was 7. Rate of unacceptable and unfavorable risks were 21.1 and 38.6, respectively. SHERPA was shown to be an appropriate technique for detecting medical errors. The establishment of control programs should be a high priority in the management and implementation of health facilities in triage areas.

Item Type: Article
Keywords: human error medical error hierarchical task analysis SHERPA Iran triage area health-care adverse events systems units Engineering Public, Environmental & Occupational Health
Divisions:
Page Range: pp. 382-390
Journal or Publication Title: International Journal of Occupational Safety and Ergonomics
Journal Index: ISI
Volume: 21
Number: 3
Identification Number: https://doi.org/10.1080/10803548.2015.1073431
ISSN: 1080-3548
Depositing User: مهندس مهدی شریفی
URI: http://eprints.bmsu.ac.ir/id/eprint/5371

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