Abstract

Aims: Application of Information Technology in health domain has led to improvement of treatment, optimization of management methods and reduction of health costs. The aim of this study was to propose a framework for healthcare employees' health monitoring system assessment and treatment based on the timetable, questions and the indexes of assessment. Methods: This cross-sectional descriptive study was carried out in 2010. The statistical population consisted of individuals who were familiar with electronic health systems and had related job experience. 35 people were selected by systematic sampling method. Library research, Internet search and e-mail were used for data collection and indexes were classified based on their importance and a 20-question questionnaire was designed based on it. Data were analyzed by SPSS 14 software using Pearson correlation and non-parametric Mann-Whitney U and Kruskal-Wallis tests. Results: There was significant relationship between the health monitoring system assessment efficacy and efficiency improvement (p<0.001), between the health monitoring system assessment recognition of the weak points of the services (p<0.05), between the managers' decision making and the employees' health situation (p<0.001) and between the system assessment and responding the researchers' needs (p<0.001). There was no significant relationship between the given scores and age, gender, job experience and education level (p>0.05). Conclusion: Most assessments of health monitoring systems focus more on economic factors, but human factors and knowledge development should also be observed. Assessing the Health Information System in three areas of effectiveness measurement, efficiency improvement and knowledge development before, during and after the system administration are presented in the suggested framework of the present research.